Public to see CQC ratings displayed across care services

April, 2015 ratings-poster

From 1st April 2015 anyone who use care services will be able to make more informed choices about their care by seeing first-hand if the Care Quality Commission (CQC) has judged them as Outstanding, Good, Requires Improvement or Inadequate.

New rules mean health and care providers will have to make arrangements to prominently display their CQC rating. We can expect to start seeing performance ratings on provider websites as well as across premises, public entrances and waiting areas of care services from 1 April. Providers who have already been rated have 21 days from 1 April to comply.

The CQC will continue to place services – or recommend that services be placed – into special measures.

April will also see the introduction of a new responsibility for CQC, which will be to monitor the financial sustainability of care providers that would be ‘difficult to replace’. They will be able to check whether they are at risk of failing. If judged that services will be affected, an early warning will be given to the local authorities so they can make plans to make sure people continue to receive the care they need. The new scheme is called ‘market oversight’.

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